Brief Overview of the Certification ITIL foundation certifications are for candidates interested in learning the basics of service management so they are able to grasp the important principles and models which are frequently used in the maintaining an efficient ITIL service lifecycle. This certification attracts 2 ITIL credits.
ITIL advocates that IT services are aligned to the needs of the business and must support its core processes. It provides guidance to organizations and individuals on how to use IT as a tool to facilitate business change, transformation and growth. Developed by the Cabinet Office, ITIL® (IT Infrastructure Library) is the most widely accepted approach… Read More »