The Cisco 810-440 exam is crucial for roles of Cisco business architect and analysts and specialists. This
810-440 exam tests your skills about Adopting the Cisco Business Architecture Approach.
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Question No. 1
Which two options comprise information you need to achieve successful outcome-based sales? (Choose two.)
A. How stakeholders receive information and what information they want to receive.
B. What information is communicated to stakeholders in a timely fashion.
C. The stakeholder influencers, decision makers, and participating individuals throughout the process.
D. The degree of affinity stakeholders have related to risk.
A, C Answer:
Question No. 2
How could IT as a Service help drive business outcomes?
A. By the fast technology acquisition options for the customers.
B. Providing an organization with the right to use the technology and service without the need for purchasing it.
C. Providing an organization with various options for the types of services to deploy.
D. Depending upon what the business is seeking, each type of service has different financial implications for business outcomes.
Question No. 3
Which two statements partially describe the difference between product-based and outcome-based sales? (Choose two)
A. In product-based sales the customer knows the issue and is likely to fix it, in outcome- based sales the customer understands the business goal and what success looks like.
B. In product-based sales the customer expects to make product comparisons, in outcome- based sales the customer decides whether to make an investment based on comparing current and future state.
C. In product-based sales the customer may or may not be aware of the opportunity or problem, in outcomebased sales the customer will answer QUESTION NO:s to clarify pain points.
D. In product -based sales the customer wants to hear about multiple solutions, in outcome -based sales the customer does not know value or benefit from a change.
A, B Answer:
Question No. 4
Which option is a primary reason for using the Cisco Services Solution story with customers?
A. to enhance the sales experience for an account manager
B. to raise customer expectations possible outcomes from larger IT investments
C. to help raise awareness of Cisco services relevancy, beyond break/fix support and/or deployment projects
D. to provide a clear way to discuss services that all customers need
The Cisco services story is receiving a lot attention both internally and with the public. Sellers should build off of this visibility, reinforcing that Cisco has a broad services portfolio that goes beyond break/fix, and network deployment.
Question No. 5
Which two communications or interpersonal skills are critical for an Enterprise IT Business Specialist? (Choose two.)
A. Ability to build relationships
B. Ability to explain design decisions in multiple languages
C. Ability to plan and schedule complex data migration
D. Ability to influence others
E. Ability to interpret financial statements
A, D Answer:
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