ITIL IT Service Management Certification – Complete Overview

ITIL Certification Exam

Brief Overview of the IT Service Management Certification

ITIL foundation certifications are for candidates interested in learning the basics of service management so they are able to grasp the important principles and models which are frequently used in the maintaining an efficient ITIL service lifecycle. This certification attracts 2 ITIL credits.

General Information about the exam:

  • Total number of questions in this exam is 40.
  • Duration to complete this exam is 60 minutes.
  • It is a closed book exam.
  • The structure of this exam is based on multiple choice questions.
  • The minimum marks or passing score required to clear this certification test is 26 out of 40, i.e. 60%.
  • The prerequisites required for this exam is; candidates should be BCS trained.

Target audience of this exam:

The target audience of this exam includes people working in departments such as IT service management, service delivery, service desk environment and where service plays a key role in making any business successful.

How to register for the exam:

Candidates can take this exam at the exam centers which are authorized training organizations. They can take this exam online at Pearson VUE test center. Candidates can also give their exam at BCS London Office. They can go with the option which they find feasible. The current price of this exam is 145 pounds with the exclusion of Value Added Tax (VAT).

 What to do next:

After attaining this certification, the candidate can continue training with ITIL Intermediate Certifications.

 Preparation For IT Service Management

The certification holds great importance in furthering your career and professional goals. In order to gain the certification, you must prepare holistically. ITIL exams offer most holistic and exhaustive preparation material to the candidates. Do visit their services when looking for preparation material

ITIL foundation

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