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Question No. 1
The Cisco Unified Real-Time Monitoring Tool enables you to perform which three actions? (Choose three.)
Question No. 2
In a Cisco Unified Contact Center Express application script, a number is read from an external database The number must then be played out as part of a prompt.
Which Unified CCX Editor step creates a new prompt that can play out the number?
Question No. 3
Which three fields are used to define a CSQ in Cisco Unified Contact Center Express Enhanced? (Choose three.)
Question No. 4
In a high availability over WAN deployment, which option cannot be located across the WAN from the active Cisco Unified Contact Center Express site?
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